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Terms and conditions

  1. Work will commence only after the 50% payment has been paid and confirmed to be received by the Designer.
     

  2. Resources needed for the execution of this project, such as stock photos, fonts, Adobe inDesign add-ons are not included in the prices above. Those will be paid for by the client, and the rights to use them shall be theirs.
     

  3. Payment structure: Upfront payment is 50% of the total fees, and 50% is after approval of the final work, before handover of final deliverables and closing the project.
     

  4. Additional hours outside of project scope will be charged at £40 (~ $50USD) per hour.
     

  5. New components that are not described in the scope of work will be assessed in a new estimate.
     

  6. Business day count starts after the Client provides all resources requested, such as images, contact details, etc. Business hours are between 9pm – 11pm GMT on weekdays, 10am to 6pm GMT on weekends. Any communication outside of business hours will be responded to in the next available business hour.
     

  7. To ensure the project goes smoothly and on-track with the estimated schedule, the Designer and Client are both expected to be available for meetings that are agreed upon in advance.
     

  8. The Designer is not responsible for any delays to the project when the Client fails to provide all resources in a timely manner (usually within 48 hours of agreement), or fails to participate in meetings scheduled in advance. See 3 for details on the extra cost.
     

  9. The time limit for providing feedback during each revision round is 48 hours, and any feedback given beyond the time limit will be considered a delay. If the Client is unresponsive for 7 consecutive business days, the project will be put on hold and a reactivation fee of 20% of the total project fee is required to resume the project.
     

  10. Usage rights: The Client will own the rights to the final delivered design and its assets only after the 50% remaining fees is paid and confimed to be received by the Designer. The Designer retains all rights to any designs unused in the final deliverable(s), as well as an indefinite right to use the final deliverables only for portfolio purposes across print and digital channels.
     

  11. In the case of project cancellation, while it is ongoing, the client will only pay for the relative part of the work.

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